Jay Muzzell

Test Accounts and Test Card Details for Testing in SparQTest accounts have been setup for you to be able to follow the usual flow you would expect using SparQWhen using any of the below, can we ple...

Simplified “front-end” for reception SParQ  To introduce a simplified, standard 'front-end' solution for reception staff, enabling all types of transactions to be processed easily. This system can ...

LiftWhen you need to lift cash from the till, you need to press Admin (bottom left)Then press Cash Management (bottom left)Then you will be presented with several options, if you are simply complet...

Non Scanning Shop Products When I product doesn’t scan, and you see the following messagePress Cancel (bottom right)Then press SParQ Keys (bottom right) Press the required department the product be...

Payment TypesCashTill drawer will only open for access to change if using the Touch Screen, if using PC the drawer will not open and cash will need to be put in the till using NO SALE and Reason (e...

No Sale & Reason CodesOnce logged in, on the main screen click Sales (bottom left)This brings you to a new screen, (bottom right) click No SaleYou must select a reason code for a No Sale transactio...

Loyalty Top Up On the main screen, click Sales (bottom left) to take you to the sales function page, shown belowClick Loyalty Card, for loyalty card functions.Click Top Up (bottom right)Till will p...

Logging into SparQLogin to SparQ using provided USER PASSWORD provided (User names are you Team Member ID) which can be found on your Main Profile on MyHubOnce entered details click Sign inSign Out...

Gas Bottle saleOn the main screen, search for the product to sellGAS 1 – 47kg Gas (WITH Discount)GAS 1F – 47kg Gas Bottle (NO Discount)Click to highlight the bottle requiredClick sell (bottom left)...

Drain Down SaleOn the main screen, search for the product to sellCHDRAIN – Central Heating Drain Down (WITH Discount)CHDRAINF – Central Heating Drain Down (NO Discount)STDDRAIN – Standard Drain Dow...